Privacy Policy

Introduction

Alexandria Dentistry is committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices you have regarding your information.

By using our website, you consent to the practices described in this Privacy Policy.

Information We Collect

The personal information we collect may include:

Your name
Email address
Telephone number
Mailing address (if provided)
Information submitted through contact forms or appointment requests
Communications you send to us by phone, email, text message, social media, or our website
Information about your use of our website, including device information, browser type, IP address, and pages visited

If you become a patient, additional information may be collected as part of your dental care. That information is protected under our Notice of Privacy Practices and applicable healthcare privacy laws, including HIPAA.

How We Collect Information

We collect personal information when you:

Complete forms on our website
Request an appointment
Contact our office by phone, email, text message, or social media
Subscribe to receive updates or communications
Interact with our website through cookies or similar technologies

We may also receive limited information from trusted third-party service providers, such as website analytics providers or online advertising platforms.

Cookies and Website Analytics

Our website uses cookies and similar technologies to:

Improve website functionality
Remember your preferences
Analyze website traffic and performance
Enhance your browsing experience
Help improve our services

Third-party providers, such as analytics or advertising services, may also use cookies or similar technologies in accordance with their own privacy policies.

Most web browsers allow you to control or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

How We Use Your Information

We use your information to:

Respond to your questions and inquiries
Schedule and manage appointments
Communicate with you regarding our services
Send appointment reminders and other requested communications
Improve our website and patient experience
Maintain business records
Comply with applicable legal, regulatory, and professional obligations

If you have opted in, we may also send occasional practice updates or promotional communications. You may unsubscribe at any time.

We may use aggregated or de-identified information for reporting, analytics, and service improvements.

How We Share Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share information only when necessary:

With your consent
To comply with legal or regulatory requirements
To provide requested services
With trusted service providers who assist in operating our practice, including website hosting, appointment systems, payment processing, communication platforms, and technology providers

These providers are required to protect your information and use it only for the services they perform on our behalf.

SMS and Mobile Information

If you choose to receive text messages from Alexandria Dentistry, your mobile phone number and your consent to receive SMS communications will be used only for communicating with you about our services.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will never be sold or shared with any third party except as necessary to provide messaging services through our authorized communication providers.

Message and data rates may apply depending on your wireless carrier.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we use commercially reasonable security measures, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.

Your Choices

You may request to:

Access the personal information we maintain about you
Correct inaccurate information
Request deletion of information when legally permitted
Opt out of marketing communications

Please note that certain records may need to be retained to comply with legal, regulatory, insurance, or healthcare record retention requirements.

HIPAA

If you are a patient of Alexandria Dentistry, your protected health information (PHI) is handled in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children through our website without appropriate parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or wish to request access to, correction of, or deletion of your personal information, please contact Alexandria Dentistry using the contact information provided on our website.